Terms of Service

These proposed terms would govern the GetGuide.net marketplace operated by [LEGAL ENTITY REQUIRED], at [REGISTERED ADDRESS REQUIRED]. They are not effective until approved, published with an effective date and presented through a valid acceptance flow.

The service helps travelers discover and book experiences supplied by independent suppliers. Each supplier is responsible for the accuracy, safety, legality, availability and delivery of its experience. The operator's exact contracting and agency role is [LEGAL REVIEW REQUIRED].

Users must provide accurate information, safeguard credentials and promptly report suspected misuse. Users may not commit fraud, impersonate others, scrape or disrupt the service, bypass security, publish unlawful content, or use traveler or supplier data outside the booking relationship.

A booking becomes binding only when confirmation is issued. The listing must identify the experience, date, participant limits, price, inclusions and applicable cancellation terms. Taxes, exchange-rate handling, cancellation windows, no-show rules and force-majeure treatment remain [COMMERCIAL AND LEGAL POLICY REQUIRED].

Payments and supplier onboarding may be provided through Stripe. Suppliers using a connected account must also accept the applicable Stripe Connected Account Agreement and related provider terms. Payment availability, payout timing, reserves, refunds and chargebacks may be affected by provider rules and law.

Users keep ownership of their content but would grant the permissions needed to host, display and moderate it for the service. Reviews must reflect genuine experiences. Booking messages may be retained for support, fraud prevention and dispute handling under the approved retention schedule.

Mandatory consumer rights always apply. Warranty exclusions, liability limits, complaint escalation, dispute venue and governing law require jurisdiction-specific review and are [GOVERNING LAW AND LIABILITY TERMS REQUIRED].

Legal notices may be sent to [LEGAL CONTACT REQUIRED]. Final terms must state how changes are notified, when they take effect and which version applies to an existing booking.