Privacy Notice

GetGuide.net is a travel-experience marketplace operated by [LEGAL ENTITY REQUIRED], at [REGISTERED ADDRESS REQUIRED]. Questions and privacy requests may be sent to [PRIVACY CONTACT REQUIRED].

Depending on how you use the service, we process account and profile details; authentication and security records; bookings, participants and contact details; messages; payments, refunds and payout status; reviews; supplier business and verification details; support records; and technical logs such as IP address, device information and timestamps.

Do not place passport, health or other sensitive information in free-text fields unless we specifically request it for a documented purpose.

We use data to create and secure accounts, publish experiences, process bookings and payments, connect travelers and suppliers, provide support, prevent fraud and abuse, comply with legal obligations, resolve disputes, and operate and improve the service. The applicable legal bases and required consent flows must be confirmed for every launch jurisdiction.

We disclose only the data needed to relevant travelers or suppliers and to service providers supporting hosting, communications, maps, analytics, fraud prevention and customer support. Payment processing and connected-account services are provided by Stripe under its own terms and privacy documentation. A final provider register and international-transfer assessment are [LEGAL REVIEW REQUIRED].

We apply access controls, audit logging and encryption where supported. No system is completely secure. Data is retained only for operational and legal needs, but the production retention periods and deletion schedule are [RETENTION SCHEDULE REQUIRED].

Depending on your location, you may ask to access, correct, export, restrict or delete personal data, object to certain processing, withdraw consent, or complain to a supervisory authority. Signed-in users can download a machine-readable copy of their account data. Identity verification and lawful retention obligations may limit a request.

Material changes will be dated and communicated through an appropriate channel. This draft has no effective date and must not be treated as the production privacy notice.